Frequently Asked Questions
Everything you need to know about your order and our custom products.
How long will it take to receive my order?
Since each set of car mats is custom-made to your specifications, production typically takes 3-5 business days. Once shipped, delivery usually takes an additional 2-3 business days depending on your location.
Will these mats fit my specific vehicle model?
Yes, we use precision laser-cutting technology and original manufacturer templates to ensure a perfect fit for the specific make, model, and year of your vehicle.
Can I customize the colors and trim of my mats?
Absolutely. You can choose from various carpet grades, rubber finishes, and a wide range of embroidery and trim colors to match your car's interior style.
What is your return policy for custom items?
Because our products are bespoke and manufactured to your unique requirements, we only accept returns if the product is faulty or does not match the specifications of your order.
Are the car mats easy to clean?
Yes, our luxury carpet mats can be vacuumed and cleaned with standard carpet cleaner, while our heavy-duty rubber mats can be easily hosed down and wiped dry.
Do you provide fixings to secure the mats?
Yes, all our mats come with the correct safety fixings that are compatible with your vehicle's original floor pegs to prevent slipping while driving.